Broker and community resource

Help your Medicare clients establish local primary care.

Use the verified office information below to help a client contact West Point Medical Group. The clinic confirms exact participation and availability directly.

Practice information sheet

Two offices with direct telephone contacts.

Updated September 14, 2026. Call before sharing participation or availability information; plan networks and panels can change.

West Point Medical Group — Fontana

7798 Cherry Avenue, Fontana, CA 92336

Monday–Friday: 8:30 a.m.–12 p.m. · Monday–Friday: 1–5 p.m. · Saturday–Sunday: Closed

(909) 770-5280

West Point Medical Group — San Bernardino

1505 W 17th St., Unit 1, San Bernardino, CA 92411

Monday–Friday: 8:30 a.m.–12 p.m. · Monday–Friday: 1–5 p.m. · Saturday–Sunday: Closed

(909) 755-0270

Clinician and network confirmation

Call the selected office with the client’s exact plan name, desired location, and effective date. The patient should provide member information directly to authorized clinic staff. Clinician assignment and panel availability are confirmed during the clinic’s existing process.

Patient-authorized introduction

A simple, compliant handoff.

1

Ask the client’s permission. Let the client choose which office to contact.

2

Call the office together. Have the exact plan card and effective date available.

3

Let clinic staff verify. A phone conversation or request is not a confirmed appointment.

Broker questions

What to expect.

Can I tell a client the clinic accepts their plan?

Only after the clinic verifies the exact plan, network, office, effective date, and current availability.

Who are the clinic liaisons?

Heidi Hoffman and Robert Lozano can be reached through the West Point Medical Group Fontana number, (909) 770-5280.

Is there a broker referral payment?

No broker reward, exclusivity arrangement, or reciprocal insurance referral is offered on this page.

How is the first appointment arranged?

The patient or authorized representative contacts the office. Clinic staff verifies coverage and explains the existing scheduling process.